Last updated: 27 September 2026

Dwelline LLP ("Dwelline", "We", "Our", "Us") understands that your privacy is important to you. We are committed to protecting the personal information you share with us when you use this website. This Privacy Policy explains what information we collect, how we use it and how we protect it.

By using this website, you agree to the terms of the most recent version of this Privacy Policy. Please also read our Terms and Conditions, which set out the general rules for using dwelline.in and any related pages, forms and landing pages.

"We" and "Our" mean Dwelline LLP and its affiliates. "You", "your", "visitor" or "user" means the individual accessing this website.

Personal and Non-Personal Information

This Privacy Policy explains how we treat both your personal and non-personal information.

What is non-personal information and how is it collected and used?

Non-personal information is information that cannot identify you. When you visit dwelline.in to read about our work and services, your web browser may share certain non-personal information with us, such as your browser type, device type and the pages you visit. Since this information cannot identify you, we may use or share it without restriction.

What is personal information and how is it collected?

Personal information is information that identifies you as an individual. This includes your name, email address, phone or WhatsApp number, plot location, plot size, construction budget, planned construction timeline and details about the home you want to build. We may collect personal information from you when you:

• Fill out an enquiry form, survey or call booking form on this website or our landing pages.

• Book a consultation call or site visit with us.

• Share plot documents, drawings, photographs or family requirements with us during the design process.

• Sign an agreement with us or make a payment for our services.

• Contact us by phone, email or WhatsApp.

Cookies and Tracking Technologies

We may use cookies and related technologies, such as web beacons and pixels, to collect information on our website. A cookie is a small text file that a web server places on your device. Cookies cannot run programs or deliver viruses to your device, and only a web server in the domain that issued a cookie can read it.

Cookies help us remember your details on later visits, so you do not have to enter the same information again.

A web beacon is a small graphic image that allows the party that set it to collect certain information about the viewer of a web page or email, such as browser type, IP address and the time it was viewed. We may use web beacons to count visitors to our pages and understand how people move through our website.

Third-party vendors may also use cookies on our website:

• We use the Meta Pixel and Meta Conversions API to measure how well our Facebook and Instagram ads perform and to show relevant ads to people who have visited our website. For more information, see Meta's Privacy Policy at facebook.com/privacy/policy.

• We use Microsoft Clarity to understand how visitors use our website, through anonymous usage statistics. For more information, see Microsoft's Privacy Statement at privacy.microsoft.com.

• We use GoHighLevel (GHL) to manage our forms, contacts, appointment bookings and messages.

These third parties use the data they collect for Dwelline only, and do not share it externally except on an anonymous, aggregated basis, unless this policy says otherwise.

You can accept or decline cookies. Most web browsers accept cookies automatically, but you can change your browser settings to decline them. If you decline cookies, some features of dwelline.in may not work fully.

How Does Dwelline Use Personal Information?

Dwelline may keep and use personal information we collect from or about you to:

• Respond to your enquiries and schedule consultation calls or site visits.

• Understand your plot, budget and family requirements so we can tell you honestly whether we are the right fit.

• Prepare designs, drawings, 3D visualisations, cost estimates and Bills of Quantities for your home.

• Carry out construction, including coordinating labour, materials, vendors and site work.

• Share project updates, quality check reports and progress photos during construction.

• Process payments for our services.

• Contact you with information about our work, projects and services that may interest you.

• Keep records and support our reporting and analysis.

• Improve our designs, processes and services.

We may combine personal information collected online with information you give us through other channels, such as calls, site visits or WhatsApp. We may also de-identify your information by removing personal identifiers such as your name, phone number and email address. Once de-identified, we treat that information as non-personal information.

We may also use your personal information to protect our rights or property, to protect someone's health, safety or welfare, and to comply with a law, regulation, court order or other legal process.

Photographs of Completed Projects

We may photograph or film homes we design and build for use in our portfolio, website, social media and advertising. We will not publish your full name, your exact address or photographs of your family members without your written permission.

Does Dwelline Share Personal Information With Others?

We will not share your personal information with an unrelated third party without your permission, except as described in this Privacy Policy.

In the ordinary course of our work, we may share some personal information with people and companies who help us deliver our services. These include structural engineers, consultants, material suppliers, contractors working under our supervision, payment processors, email and messaging providers and CRM platforms. We only let them use your information to provide the services we hired them for. They may not keep it, disclose it or use it for any other purpose.

We will not sell, exchange or publish your personal information, except as part of a sale, merger, dissolution or acquisition of our business.

We may have to share your personal information with government authorities where needed for building plan approvals, permits or other legal requirements related to your project. We may also be legally required to release it under a court order, summons, search warrant, law or regulation. We may also cooperate with law enforcement authorities to investigate and prosecute website visitors who break our rules or behave in a harmful or illegal way.

How Is Personal Information Used for Communications?

We may contact you by phone, email, SMS or WhatsApp with information about our services and projects that may interest you. If you contact us through a form on this website and ask for a response, we may reply by email, phone or WhatsApp. We cannot guarantee that our emails to you will be safe from unauthorised interception.

When you send us an email, message or form, we keep a record of it so we can respond to you. When you submit your contact details, you authorise us to call, SMS, email or WhatsApp you about our services, even if your number is registered under DND.

How Is Personal Information Secured?

We follow generally accepted technical and operational security standards to protect your personal information from loss, misuse, alteration or destruction. Only authorised team members and vendors can access your personal information, and they must keep it confidential. Despite these precautions, we cannot guarantee that unauthorised persons will never gain access to your personal information.

How Long Do We Keep Your Information?

We keep your personal information for as long as we need it to respond to your enquiry, complete your project, provide support after handover and meet our legal, tax and accounting obligations. After that, we delete it or de-identify it.

Links

This website contains links to other websites that we think are useful. Dwelline LLP is not responsible for the privacy practices or content of those websites.

How Can You Access, Change or Delete Your Personal Information?

You may access, correct, update or delete any personal information you have submitted to us. You may also unsubscribe from our messages at any time. To do this, contact us at [email protected].

Children's Privacy

Dwelline LLP does not knowingly collect personal information from anyone under the age of 18. Our services are meant for adults who own or plan to buy land and build a home. If you believe we have collected personal information from a minor by mistake, contact us at [email protected] and we will delete it promptly.

Grievance Contact

If you have any concern or complaint about how we handle your personal information, you can contact:

Abhijith, Founder, Dwelline LLP
Email: [email protected]
Address: Hindupur - 515201, Andhra Pradesh

We will respond to your concern within a reasonable time.

Changes to This Policy

Dwelline LLP may change this Privacy Policy at any time. We will post any major changes on this page with an updated date. If you continue to use dwelline.in after we post changes, you accept the updated policy.

For any questions about privacy on dwelline.in or about our website practices, contact us at [email protected].

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. The courts at Hindupur, Andhra Pradesh shall have exclusive jurisdiction over any disputes arising from this policy.

All disputes shall be settled through arbitration under the Arbitration and Conciliation Act, 1996, with the seat and venue of arbitration at Hindupur, Andhra Pradesh.

This Policy should be read together with all other policies of Dwelline LLP.